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Kick-starting the affordability discussion in the North West

Out of the top 100 most deprived areas in the UK, 48 are located in the North West. Many of United Utilities' customers are in debt or struggling to make ends meet. These individuals want to pay their way, but without the right help end up falling behind on bills and getting into greater difficulty.

117
stakeholders attended
PRCA Dare Awards Corporate Affairs
winner
Baron John Bird
delivered the closing speech

159
ideas/comments were submitted
5
strategic themes were developed
01

Challenge

03

Results

Can I say what a great event that was... I thoroughly enjoyed the whole day and having spoken with other attendees we were all deeply taken with United Utilities͛ commitment to helping their customers through difficult times.

Julia Webster – Together Liverpool

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