We help our clients engage with the right people, in the right way, to achieve their goals. It’s all about intelligent communication.

In our fast-moving digital age, tools and techniques are always changing (and we love learning new stuff). But some core elements will always be needed for a successful PR campaign. Here’s a summary of our key services, to give you a flavour.

Strategy & planning

We develop and implement intelligent PR and communications strategies to get the job done. This can involve messaging workshops, industry benchmarking, media & target audience research and setting KPIs, to name just a few tools.

Media relations

The relationships we build with print, broadcast and online journalists – from national to niche – mean that we understand them, and they understand our clients. That’s the key to great results and coverage that makes a measurable difference.

Web & video content

Blogs, infographics, images, videos, apps – they all have the power to influence opinion, behaviour and decisions in our digital age. We help some clients become their own publisher. We help others create great content for media, bloggers or stakeholders.

Social media

We help organisations decide what social media is right for them and how to use it intelligently to meet their goals. We offer everything from social audits and influencer identification to social campaign development and management.

Crisis management

The best way to manage a crisis is to avoid one in the first place. That’s why many businesses come to us for crisis planning services. But our senior team is also skilled in dealing with media and stakeholder relations when things don’t go according to plan.

Community relations

From working with local councils, public services, businesses and community groups to building relationships with online communities, we help clients understand and connect with people and organisations to highlight issues or services that might affect them.

Measurement & evaluation

We believe in intelligent communication that makes a clear difference. We set measurable targets, analyse campaigns and produce evaluation reports that show clients exactly what’s been achieved and why it matters. We’ve won awards for the clarity of our approach.